Sunday, October 14, 2007

When free isn't free

I saw an ad to get a free bathroom cleaning product. I was excited because it looks like something that would work well. I went to the site to order it and after I hit submit it asked for cc info for shipping. The product is $9.99 and shipping is $4.99. I shop online all the time, for a product of that size, the shipping should have been less than $3.00.

I went back to the ad and looked and it said you had to pay for shipping in teeny tiny print, but it was there. I unsubscribed from those emails. I wouldn't have minded paying shipping if it had been blatant that it was expected. Don't hide it in the fine print and spring it on me after I place my order.

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